Client Service

For inquiries or assistance do not hesitate to contact us.

Call us

Our Client Advisors are available by phone Monday to Saturday, 10 am to 4 pm PST.

+1 646 558 7343

Send us a message

Our RIMOWA Client Advisors are ready to assist you with any questions or requests. We aim to answer during business days (Monday to Saturday).

Livechat

For immediate, personalised advice, chat with us live. This option is available when a Client Advisor is online.

Book an appointment

Schedule an appointment with a Sales Advisor for a personal consultation.

Request a Repair

For any damage to your RIMOWA item, please contact us or visit your nearest RIMOWA store. Suitcases can be dropped off at our stores without the need of an appointment.

Request

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