Be advised that changing your location will remove the contents from your bag.
Asterisk, Unfortunately, we do not currently offer online shopping in these locations.
-
Americas
-
Europe
-
Asia (country/region)
-
Middle-East
Client Service
For inquiries or assistance do not hesitate to contact us.
Call us
Our Client Advisors are available by phone Monday to Saturday, 10 am to 4 pm PST.
Send us a message
Our RIMOWA Client Advisors are ready to assist you with any questions or requests. We aim to answer during business days (Monday to Saturday).
Livechat
For immediate, personalised advice, chat with us live. This option is available when a Client Advisor is online.
Book an appointment
Schedule an appointment with a Sales Advisor for a personal consultation.
Request a Repair
For any damage to your RIMOWA item, please contact us or visit your nearest RIMOWA store. Suitcases can be dropped off at our stores without the need of an appointment.
Email Sign up
Sign up and you'll be the first to know about new collections and special events.
MOST POPULAR QUESTIONS
- What is the current status of my order?
- How do I track my parcel?
- How do I return an item?
- How long does it take for a refund to be issued?
- Can I modify or cancel my order?
- How can I check the availability of an item in store?
- Can I be notified when an item is back in stock on rimowa.com?
- What does the RIMOWA lifetime guarantee cover?
- Where can I bring my suitcase for repair?
