FAQ

RIMOWA is renowned for its highest quality and innovative design, making it a target for counterfeiters. Replica RIMOWA products undermine the craftsmanship of our skilled engineers and infringe on the creativity of our designers.

If you are considering purchasing a replica RIMOWA product, be aware that it will not meet the high standards of quality that define genuine RIMOWA luggage, bags, and accessories. It will not be covered by a RIMOWA guarantee. Authentic RIMOWA products are made with precision engineering, high-grade materials, and are subject to rigorous quality control processes.

RIMOWA products are exclusively available through our official RIMOWA stores, the official RIMOWA website at www.rimowa.com, the official RIMOWA WeChat account, and carefully selected partners. We do not authorize the sale of our products through street vendors, unauthorized retail locations, or unauthorized websites. If you encounter counterfeit RIMOWA merchandise or unauthorized distributors, please contact our CLIENT SERVICE to report these activities.