Can I charge my iPhone wireless while using the RIMOWA aluminum iPhone case?

No, unfortunately our aluminum iPhone cases do not currently support wireless charging. We apologize for any inconvenience this may cause. However, we are pleased to inform that our Polycarbonate Cases support this function.

Can I use contactless payment while using the RIMOWA aluminum iPhone case?

Yes, contactless payment does work while using all our iPhone cases.

What are the features supported by iPhone 16 cases?

Iphone 16 Cases features
	Wireless charging	MagSafe Compatible	Contactless Payment
Aluminium Cases
Iphone Case Pro Silver			X
Iphone Case Pro Max Silver			X
Iphone Case Pro Black			X
Iphone Case Pro Max Black			X
Iphone Case Pro Titanium			X
Iphone Case Pro Max Titanium			X
Polycarbonate Cases
Iphone case Pro Iridescent	X		X
Iphone case Pro Max Iridescent	X		X
Iphone case Pro Green	X	X	X
Iphone case Pro Max Green	X	X	X
Iphone case Pro Lilac purple	X	X	X
Iphone case Pro Max Lilac purple	X	X	X

 

Do all RIMOWA Items have a serial number?

A serial number is present on all our suitcases as well as on specialty items, Personal collections, and aluminum iPhone cases.

How do I claim a RIMOWA guarantee?

To claim our guarantee, we invite you to immediately inform RIMOWA of any defect within the guarantee period.

Please contact our Client Care Service, or you can also visit the nearest store to hand over or send the product. The completed certificate of guarantee or original proof of purchase will be requested.

RIMOWA will determine whether the defect is covered by the guarantee. If this is the case, RIMOWA will repair or replace the product and RIMOWA will also cover the costs incurred, including the return shipment.

The sending costs are borne by the purchaser.

What happens when I scan my suitcase NFC tag?

When scanning the tag with your smartphone, you will be redirected to the registration process. Go to the tutorial page HERE for more details.

Where is the NFC reader on my phone?

For newer smartphones, you may need to tilt your phone towards the reader so the top part of the phone is facing the reader. Similar to how you would point a remote to a TV, point your phone straight at the reader. For older smartphones, the NFC sensor is generally on the back of the phone, either in the center, lower or upper portions. It may take a bit of experimenting to see which angle works best for your phone.

If you use your phone for payments, the same angle you use to pay should work for reading the NFC tag.