What Payment Methods do you accept?

RIMOWA.com accepts the following payment methods:

United States

  • Credit cards : Visa, Mastercard, American Express, Discover, DinersClub
  • Apple Pay
  • Paypal
  • Klarna

Canada

  • Credit cards : Visa, Mastercard, American Express, Discover, DinersClub
  • Paypal
  • Klarna
  • Google Pay

Mexico

  • Credit cards : Mastercard, Visa, American Express
  • Paypal
  • Oxxo
  • SPEI
  • Google Pay
Are payments secure?
All RIMOWA transactions are secure.
When will my credit card be charged ?
Your credit card will be charged once your order has shipped. Please note that you may see an authorization for the amount of your order on your bank account at the time of payment.
Where can I find my invoice?

Your invoice will be sent directly to you by email as soon as your order is shipped.

You will be able to retrieve your invoice at any time in your RIMOWA account under the “MY ORDERS” section.

If you are looking for a lost invoice, you may contact our Client Services team for assitance.

Is it possible to modify my contact details on the invoice?

Once the order has been processed, your invoice can no longer be modified. If your require any assistance, please contact our Client Service.

Why has my payment been declined?

If you receive a notification that your credit or debit card or other payment method has been declined, please contact your issuing bank or payment provider. Before doing so, please ensure that:

  • The card details or payment information entered are correct. For instance, your 16-digit code and the selected card type are correct.
  • The 3- or 4-digit security number is correct.
  • Your credit card has not expired.

If you have another payment method, we invite you to try a different one. If you would like further assistance, please contact us.