RIMOWA Consent form marketing direct

Consent form

COLLECTION AND USE OF PERSONAL DATA (MANDATORY)

Purpose of Collection and Use	Collected Items	Period of Retention and Use
To create and manage your RIMOWA account (whether created online, in-store, or through client service), provide account-related services, and use account information for internal analysis to improve our services and understand our client base.	Name, email, password, country/region, phone number, date of birth, country of residence	Up to 10 years from the last purchase date, or during the statutory period to store the personal data

You have the right to withhold consent for the collection and use of personal data. However, please note that should you choose not to grant consent for the collection and use of personal data, it may limit our ability to provide our products and services.

OVERSEAS TRANSFER OF PERSONAL DATA (MANDATORY)

Purpose of use	Recipient	Transferred Items	Transfer Date and Method	Period of Retention and Use
To manage our centralized clients and prospects database to provide you with the same quality of service wherever you interact with us around the world.	Full list of the RIMOWA affiliates processing your personal data is available here.	Name, email, country, phone number, postal address, date of birth, order details, purchase and repair history, payment history, product returns, refunds or exchanges, payment related information, satisfaction score, free-text comments.	Immediately upon collection, automatically transmitted via networks.	Up to 10 years from the last interaction with RIMOWA, or during the statutory period to store the personal data.

You have the right to withhold consent for the overseas transfer of personal data. Should you wish to refuse the transfer, you can request deletion of your personal data, using the contact details provided in the Section 10 of the Privacy Policy. However, please note that should you choose not to grant consent for the overseas transfer of personal data, it may limit our ability to provide our products and services.

COLLECTION AND USE OF PERSONAL DATA FOR MARKETING PURPOSES (OPTIONAL)

Purpose of Collection and Use	Collected Items	Period of Retention and Use
To personalize promotional communications you receive tailoring them to your individual preferences and interests based on your past interactions and purchase history with RIMOWA.	Name, email, phone number, purchase history, website browsing history, purchase history, product preferences, demographic information, marketing interaction data (e.g., email opens, clicks etc.).	Until you unsubscribe or the statutory period to store the personal data is reached.
To manage our online advertising activities, including custom audience, “lookalike” audience, the delivery of interest-based advertising online and campaign effectiveness tracking.	Name, email, phone number, purchase history, website browsing history, product preferences, demographic information, marketing interaction data (e.g., email opens, clicks etc.), device identifiers (e.g., IP address, cookie ID etc.), advertising identifiers (e.g., advertiser ID etc.).	Until you unsubscribe or the statutory period to store the personal data is reached.

You have the right to withhold consent for the collection and use of personal data for these marketing purposes. However, please note that should you choose not to grant consent for the collection and use of personal data for marketing purpose, it may limit our ability to provide you with personalized promotional communications and relevant advertising online.

OVERSEAS TRANSFER OF PERSONAL DATA FOR ONLINE ADVERTISING PURPOSE (OPTIONAL)

Recipient	Purpose of use	Transferred Items	Transfer Date and Method	Period of Retention and Use
Google (Privacy) Meta (Privacy) TikTok (Privacy)	To manage our online advertising activities, including custom audience, “lookalike” audience, the delivery of interest-based advertising online and campaign effectiveness tracking.	Name, email, phone number, purchase history, website browsing history, device identifiers (e.g., IP address, cookie ID etc.), advertising identifiers (e.g., advertiser ID etc.).	Immediately upon collection, automatically transmitted via networks.	Up to 10 years from the last interaction with RIMOWA, or during the statutory period to store the personal data.

COLLECTION AND USE OF PERSONAL DATA FOR IMPROVING CUSTOMER PROFILE BASED ON INSIGHTS FROM OTHER LVMH MAISONS (OPTIONAL)

Purpose of Collection and Use	Collected Items	Period of Retention and Use
To improve your experience by proposing personalized offers and services and customized promotional communications that correspond to your interests, based on insights from other Maisons within LVMH Group.	Name, email, phone number, postal address, date of birth, gender, residing country, transaction data, purchase history, product preferences, demographic information.	Until you unsubscribe or the statutory period to store the personal data is reached.

OVERSEAS TRANSFER OF PERSONAL DATA FOR IMPROVING CUSTOMER PROFILE BASED ON INSIGHTS FROM OTHER LVMH MAISONS (OPTIONAL)

Recipient	Purpose of use	Transferred Items	Transfer Date and Method	Period of Retention and Use
LVMH Moët Hennessy-Louis Vuitton SE (Privacy Policy)	To improve your experience by proposing personalized offers and services and customized promotional communications that correspond to your interests, based on insights from other Maisons within LVMH Group.	Name, email, phone number, postal address, date of birth, gender, residing country, transaction data, purchase history, product preferences, demographic information.	Immediately upon collection, automatically transmitted via networks	Up to 10 years from the last interaction with RIMOWA, or during the statutory period to store the personal data.

THIRD PARTY TRANSFER OF PERSONAL DATA FOR IMPROVING CUSTOMER PROFILE BASED ON INSIGHTS FROM OTHER LVMH MAISONS (OPTIONAL)

LVMH Moët Hennessy Louis Vuitton SE will transfer your personal data to Maison(s) of LVMH Group:

Recipient's Purpose of Use	Recipients	Transferred Items	Period of Retention and Use
To improve your experience by proposing personalized offers and services and customized promotional communications that correspond to your interests, based on insights from other Maisons within LVMH Group.	Masion(s) of LVMH Group	Name, email, phone number, postal address, date of birth, gender, residing country, transaction data, purchase history, product preferences, demographic information.	Up to 10 years from the last interaction with RIMOWA, or during the statutory period to store the personal data.

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