Be advised that changing your location will remove the contents from your bag.
Asterisk, Unfortunately, we do not currently offer online shopping in these locations.
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Asia (country/region)
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Europe
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Americas
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Middle-East
Client Service
For inquiries or assistance do not hesitate to contact us.
Call us
Our Client Advisors are available by phone Monday to Saturday, 9:30 am to 6:30 pm KST.
Send us a message
Our RIMOWA Client Advisors are ready to assist you with any questions or requests. We aim to answer during business days (Monday to Saturday).
Livechat
For immediate, personalised advice, chat with us live. This service is available when a Client Advisor is online.
Book an appointment
Schedule an appointment with a Sales Advisor for a personal consultation.
Request a Repair
For any damage to your RIMOWA item, please contact us or visit your nearest RIMOWA store. Suitcases can be dropped off at our stores without the need of an appointment.
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MOST POPULAR QUESTIONS
- Where can I bring my suitcase for repairs?
- How do I track my parcel?
- Can I modify or cancel my order?
- How do I register my suitcase online?
- What does the RIMOWA lifetime guarantee cover?
- How do I set my RIMOWA lock?
- How to open my RIMOWA suitcase if the lock gets stuck?
- How do I return an item?
