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Accessorise your RIMOWA with stickers, luggage tags and more.
Please select your country / region
Be advised that changing your location will remove the contents from your bag.
Asterisk, Unfortunately, we do not currently offer online shopping in these locations.
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Asia (country/region)
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Europe
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Americas
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Middle-East
Other countries:
global website
Which shipping options are available and what are the shipping fees?
RIMOWA.com offers the following delivery options :
- STANDARD
Receive your order within 1 – 5 business days after it is shipped. Complimentary for orders above 50,000 KRW
- CLICK & COLLECT
Collect your order from the store of your choice within 2 hours of confirmation.
- STORE TO WEB
Order in-store and have it delivered to your preferred address with standard or express delivery options.
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the delivery progress. Upon delivery, please make sure that the parcel is not damaged in any way.
Please note that after shipping, it is not possible to modify the shipping address. RIMOWA does not ship to PO Boxes.
Can I purchase online and pick-up my order in store?
Yes, RIMOWA offers the option to pick up your order in-store. During checkout, select "Pickup" and choose your preferred store.
You will receive an e-mail when your order is ready for pick up. To collect your order, bring:
- Your ID or driver's license
- The shipping confirmation email (printed or on your phone)
If someone else is picking up the order on your behalf, please follow these steps:
- Enter their contact details during checkout
- The person must bring a valid ID
Your order will be available for pick up for 10 days from the date and time of confirmation. If not collected, your order will be canceled, and you will be refunded.
Please note that the return policy for Click & Collect orders requires returns to be processed at the store where the item was collected using the same credit card for payment.
For the return, please kindly visit the store where you picked up the item, with the product and the credit card used for the payment.
How do I track my parcel?
Track your order status by logging into your RIMOWA Account.
Once shipped, you'll receive a confirmation email with a tracking number, allowing you to check the delivery status directly on our tracking page.
Can I order in store and have it delivered to my home (Store to web)?
RIMOWA offers a Store to Web service, allowing you to order directly in-store and have it delivered to your preferred address. Delivery options and payment terms are the same as online orders. Check our "Store Locator" or contact your store for availability.
Is it possible to obtain a tax refund with Click & Collect and in-store purchases followed by delivery (Store to web)?
Our tax-free policy applies only to in-store purchases.
Online purchases, including delivery or in-store pickup, are not eligible for tax refunds, even for foreign visitors.
Do you offer a gift-wrapping service?
Gift-wrapping is available in-store, but not yet for online orders.
Is Click & Collect available for all items?
Most items are eligible for in-store collection. However, availability may vary, and some items might not be eligible at the time of your order. This will be indicated on each product when you place your order.