5. 5. CONTACT


February 2021


The website www.rimowa.com (also the "Website") is operated by RIMOWA Orient Trading L.L.C, having its registered office at The Dubai Mall, Unit TDM-GF-038 Financial Center Road, Dubai, United Arab Emirates, RIMOWA GmbH, having its registered office at Richard-Byrd-Strasse 13, 50829 Cologne, Germany, and RIMOWA International SAS, having its registered office at 24-32 rue Jean Goujon, 75008 Paris, France (“RIMOWA” or “we” or “us”) in its capacity as data controller for the purposes of applicable data protection laws and regulations.

We – like many other renowned companies – use “cookies’’. Cookies are small text files that are sent when visiting an internet page and are stored in a user’s browser. In case said Internet page is accessed once again, the user’s browser sends back the content of the cookies and, thus, allows for the recognition of the user. This Cookie Policy should be read in conjunction with our Privacy Policy, available here.


1.   The types of cookies we use, their purpose and legal basis

The placement of certain cookies on your device requires that you give your prior consent. Thus, as soon as you arrive on our Website, an information banner indicates that we are using this technology and that by clicking on "Accept cookies", you agree to the placement of these cookies on your device. 

Cookies used on our Website may be set either by the Website (“first party cookies”) or by third party websites who run content on the website you are looking at (“third party cookies”).  

By giving your consent to the Cookie Banner, to the extent required under the laws of the United Arab Emirates, you agree and provide your explicit consent to RIMOWA's and its affiliates, employees’, contractors’ and relevant third parties' handling, processing, transferring and disclosing of your personal data in accordance with this Cookie Policy. 


“Facebook” pixel: We use the so-called “Facebook pixel” of Facebook Ireland Ltd. The Facebook pixel enables us to group the visitors to our Website into specific target groups in order to have relevant advertisement (“ads”) displayed to you on Facebook. We do not have access to the data collected (e.g. IP addresses, information on the web browser, location of the website, buttons you clicked on, Pixel IDs and other features), we may only use it to display certain ads.

If you have a Facebook account and are logged in, your visit to this Website will be associated with your Facebook user account. 

As mentioned above, we also use the remarketing feature “Custom audiences” of Facebook. This feature enables the display of interest-based ads (“Facebook Ads”) to users of our Website that are visiting Facebook or other websites that use this function. We pursue the interest of displaying ads to you that are relevant to your interests in order to provide you with a more interesting experience at our Website. 

Your browser automatically establishes a direct connection with the Facebook server to exchange the relevant data. We have no control over the extent and further processing of the data collected by Facebook through the use of this tool and therefore we provide the information available to us: The integration of Facebook Custom Audiences provides Facebook with the information that you visited the relevant web page or clicked on one of our ads. In case you are logged into a “Facebook” service, Facebook can associate your visit with your account. Even if you do not have a Facebook account or are not logged in, there is a possibility that the provider ascertains your IP address and other identifiers and stores them. 

If you have given your consent, we might pass your telephone number or e-mail address to Facebook in order to be able to display ads that are relevant to your interests. 

Find out more about how the Facebook pixel is used for advertisement campaigns at


Find more information on Facebook’s data policy at https://www.facebook.com/policy.php

RIMOWA processes your personal data for the purposes of advertising, market research and demand-oriented offer design by us and Facebook. 

The legal basis for this processing is your consent given when you click on the cookie banner displayed when accessing our Website. 

If you are logged in to Facebook, you can adjust your Facebook ads settings at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen.



2.   How to delete cookies

You can modify your cookies settings and revoke your consent at any time with effect for the future by clicking on the following link: [link to cookies settings].

If you choose to remove or reject cookies, it will affect many features or services on our Website. RIMOWA declines all responsibility for the degraded functioning of the Website resulting from your choice of rejecting the cookies necessary for the functioning of the Website.  

3.   Storage periods

The various cookies used by us have different storage periods, at the end of which your data will no longer be stored.

However, cookies implemented on our Website shall be kept in accordance with applicable laws and regulations for a period of time that does not exceed thirteen (13) months. This deadline will not be extended by additional visits.


4.   Changes to this policy

We may change this Policy from time to time in order to reflect changes in the law and/or our privacy practices. We will update the Policy accordingly and ask you to re-consent to our use of cookies. 


5.   Contact

If you have any questions about this Policy, please contact the data protection officer of RIMOWA by sending an e-mail to dataprotection@rimowa.com.