At RIMOWA, we only use the best materials. Our suitcases are strengthened with reinforced aluminium corners and secured frames. RIMOWA aluminium luggage is designed to take on the shape of impact, featuring the marks of a seasoned traveller. 

We consider any scratches or dents that appear as the suitcase's patina. They are an evolving record of your travels, a history meant to be celebrated.

Each RIMOWA has its advantages, and each client is unique. Our suitcase collections are designed to suit a variety of packing styles and trip lengths.

From carry-on to large suitcases, consult our detailed size guide to explore the options available in each collection – and find the perfect fit for your travel needs.

For newer smartphones, you may need to tilt your phone towards the reader so the top part of the phone is facing the reader. Similar to how you would point a remote to a TV, point your phone straight at the reader. For older smartphones, the NFC sensor is generally on the back of the phone, either in the center, lower or upper portions. It may take a bit of experimenting to see which angle works best for your phone.

If you use your phone for payments, the same angle you use to pay should work for reading the NFC tag.

• Avoid prolonged contact with materials that may transfer colour pigments onto the leather.
• Store it in a protective bag in well-ventilated areas, keeping it away from humidity and protecting it from direct sources of heat and sunlight.
• If the leather or webbing gets dirty with superficial stains, wipe it with a soft, light-coloured cloth.
• For surface stains, we recommend using a soft, damp cloth with water. The use of commercial cleaners or solvents is not recommended.
• Home remedies to darken the leather (such as mink oil, leather lotion, saddle soap) should not be used.

If you have any doubts, we recommend visiting the nearest store, where our ambassador will be able to provide you with the best advice and care for your product. You may also contact us by email; please include the serial number of your item to receive the most appropriate advice.

• Do not wash, dry clean, iron, bleach, or tumble dry.
• Avoid contact with water, oils, perfume, or cosmetics.
• If your item gets wet, remove any excess moisture without rubbing; instead, dab with a soft cloth and let it dry at room temperature.
• To remove dust or dirt, use a soft brush or non-abrasive sponge dampened with clean water.
• Please keep in mind that in some humid and hot environments, there may be slight colour transfer through friction, especially when wearing light colours.

If you have any doubts, we recommend visiting the nearest store, where our ambassador will provide you with the best advice and care for your product. You may also contact us by email; please include the serial number of your item to receive the most appropriate advice.

To ensure your aluminium product remains in excellent condition, please note the following recommendations:

• To remove dust or dirt, use a damp cloth or non-abrasive sponge with clean water.

If you have any doubts, we recommend visiting the nearest store, where our ambassadors will provide you with the best advice and care for your product. You may also contact us by email; please include the serial number of your item to receive the most appropriate advice.

It is highly recommended not to use the following, as they can damage your product: scouring detergents, abrasive cloths or sponges, window cleaning agents, vinegar-based cleaners and disinfectants, solvents, dilutions, aggressive alcohols, petroleum distillates, or nail polish remover.

We like to consider any deep dents or scratches as the unique patina of your case, as these cannot be removed. Embrace them – this is what makes your RIMOWA unique.

Start shopping on RIMOWA.com by selecting your preferred delivery country/region at the top of the website under "Ship To", or at the bottom of the page if you are browsing on a mobile device. Shop by category, from luggage to accessories or use the search bar and filters to find the item that best suits your needs. Once you have made your choice, click on "Purchase" on the product page to add it to your cart.

We invite you to create a RIMOWA account for a faster and easier checkout experience, as well as to access all information related to your order.

To finalise your purchase in the checkout process :

• Fill in the delivery information including shipping and billing address and select the delivery method
• Complete your payment
• Review your order, confirming all details are correct
• Agreed to the terms and conditions You will receive an order confirmation within a few minutes, containing all information related to your order.

You will also receive another email when your order will be shipped.