Each RIMOWA suitcase can be registered either by the purchaser or the person who received the product as a gift. You can register your RIMOWA here.

You can register your suitcase online by creating a RIMOWA account. You will need to complete the online form specifying your personal data, and enter your RIMOWA suitcase's unique serial number. You will find your RIMOWA's serial number on the outside frame of your suitcase. You will find all the details of the lifetime guarantee in accordance with the conditions written within our guarantee manual.

RIMOWA UNIQUE is a customisation service specially designed to add a personal touch to your RIMOWA Classic.

Discover how to make your RIMOWA suitcase unique by visiting the online configurator or inquire about customisation options at your nearest RIMOWA store.

To customise your suitcase online, access RIMOWA UNIQUE here. You will have access to a range of colourful options for wheels, handles and luggage tags.

By creating an account on RIMOWA.com, you will be able to:

• Move through the checkout process faster
• Manage your personal information
• Register your RIMOWA suitcase to access all the details of the lifetime guarantee in accordance with the conditions outlined within our guarantee manual
• View and track your orders
• Retrieve your invoice
• Request a return

To create your account, you may click here.

By creating an account on RIMOWA.com, you will be able to:

• Move through the checkout process faster
• Manage your personal information
• Register your RIMOWA suitcase to access all the details of the lifetime guarantee in accordance with the conditions outlined within our guarantee manual
• View and track your orders
• Retrieve your invoice
• Request a return

To create your account, you may click here.

If you need to have your RIMOWA repaired, start your repair request by completing our repair form HERE. You'll be able to book an in-store appointment to drop off the item in person or send your request to our Care Experts. RIMOWA and its trusted partners are dedicated to offering the best repair solutions for your luggage.