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Accessorise your RIMOWA with stickers, luggage tags and more.
You can bring your used RIMOWA aluminum suitcase to one of the participating RIMOWA stores in Germany as part of the RIMOWA "Re-Crafted" project (a list of the participating RIMOWA stores can be found here).
Our staff will then check the general condition and authenticity of your RIMOWA Aluminium suitcase.
RIMOWA reserves the right not to accept certain suitcases as part of the RIMOWA “Re-Crafted” project at RIMOWA´s sole discretion and without giving any further reasons.
In case our staff qualifies your used RIMOWA Aluminium suitcase to be suitable for the RIMOWA "Re-Crafted" project and accepts it accordingly, you will receive a Voucher in the amount of 150 EUR per suitcase (hereinafter referred to as "Voucher"), which can be redeemed in accordance with the conditions set forth below. You can choose whether you would like to receive the Voucher electronically or as a printout.
By handover of aused RIMOWA Aluminium suitcase title to it will transfer to RIMOWA.
A maximum of 5 ("five") used RIMOWA Aluminium suitcases per person and per calendar year can be exchanged for a Voucher as part of the Re-Crafted project.
Vouchers are only redeemable in RIMOWA stores in Germany, excluding RIMOWA points of sale in department stores.
Vouchers are only redeemable from a minimum purchase value of 400 EUR each . For example, if you want to redeem two Vouchers, your minimum purchase value corresponds to 800 EUR.
A Voucher must be redeemed in the full amount of the Voucher value– a redemption of only partial amounts is expressly excluded.
A Voucher is non-transferable and non-refundable (i.e.cannot be recredited to a credit card or exchanged for cash in part or in full).
A Voucher is valid for a period of 3 (“three”) years as of the date of issue. The expiry date of your respective Voucher is also indicated on the Voucher.
RIMOWA shall not be responsible for any unauthorized use of Vouchers. A Voucher must be surrendered on redemption and may not be used for a purchase of gift vouchers. In case of loss there is no right to claim redemption or compensation of the Voucher’s value from RIMOWA, nor shall RIMOWA be obliged to issuea new Voucher.
If you return a RIMOWA product in accordance with our Return Policy (which can be found here), which you purchased by redeeming a Voucher, RIMOWA will re-issue a Voucher in the amount of the previously redeemed Voucher. When returning RIMOWA products with respect to which only a partial amount of a Voucher has been used, RIMOWA will issue a Voucher in the amount of the corresponding pro rated amount. The conditions for redemption of Vouchers set forth above apply to any and all Vouchers accordingly.